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Defluo Defluo
The Defluo Group. Nationwide Expertise. Personal Service.

In conversation with Joe Kelly, Defluo's Founder & Managing Director

“When I founded Defluo in 2008, the aim was quite simple: to build a business that delivered an excellent service, solved problems properly and developed long-term relationships with its clients. Almost two decades later, we’ve grown considerably, but those principles remain at the heart of Defluo. Today, we provide drainage, building, plumbing and heating services to businesses across the UK, supporting clients with everything from planned preventative maintenance to urgent, reactive works 24 hours a day, 365 days a year.

We’re really proud to work with businesses of all sizes, including some of the UK’s best-known brands, with particular experience across retail, hospitality, food and beverage, hotels, leisure, and commercial property.

What I believe sets Defluo apart is that we don’t simply turn up to complete a job. We take the time to understand the problem, find the right solution and make life as straightforward as possible for our clients. Having expertise across several disciplines also means we can often provide a complete solution without our clients having to coordinate multiple contractors – saving customers valuable time and money.

As Defluo has grown, we’ve continued to invest in our people, training, vehicles, equipment, and technology. That investment helps our teams respond quickly, work safely, and deliver the consistently high standards our clients expect from us.

I’m incredibly proud of the people behind Defluo and the reputation we’ve built since 2008. Many of our client relationships have developed over a number of years, and that trust is something we never take for granted!

Looking ahead, our ambition is to continue growing and developing Defluo while holding on to the values that got us here in the first place: quality, honesty, reliability and genuinely great customer service. Whether you already work with us or are considering Defluo for the first time, we look forward to working with you.”

Joe Kelly